I’m Jhonty Rohdes, your trusted travel agent
When you book a TUI holiday package, your flights, hotel, and transfers are all bundled together, which means you have added protection under UK and EU travel laws.
If your outbound or return TUI flight is delayed by more than three hours, you could be entitled to TUI flight delay compensation under EU Regulation EC 261/2004—provided the delay was within TUI’s control (like technical or staffing issues). Compensation can range from €250 to €600 depending on flight distance and delay duration.
In addition to possible compensation, TUI is also responsible for care during the delay. This includes providing meals, refreshments, and even hotel accommodation if the delay lasts overnight. If your delay severely affects your holiday, you may also be eligible for a partial refund on the package or be offered alternative travel arrangements.
Always keep records of your travel times, booking confirmations, and any communication from TUI. And if you need help making a claim or understanding your rights, I’m here for you—Jhonty Rohdes, your go-to expert for smooth and stress-free travel.
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