Does Celebrity Have A Loyalty Program?

As an appreciation for the loyalty of the guests, Celebrity Cruises provides the Captain’s Club members with access to various benefits as part of their loyalty program. Through the program, the member can unlock various benefits for continued usage. The more cruises one books under the Celebrity brand, the travelers unlock improved features using the Celebrity Cruises Loyalty Program. Guests start with one benefit – automatically joining the program upon completion of their initial cruise. Any individual who makes a booking for a cruise with Celebrity is part of the program. Members can begin at base level of the Club and move to intermediate levels which provide additional benefits depending on number of cruises completed and length of the cruise with Celebrity.

Advantages Of Celebrity Cruise Rewards Program

The rewards scheme provides a list of benefits that promote cruising among tourists to use Celebrity Cruises again. The rewards scheme provides enhanced rewards that escalate as the recipient is nearer to fulfilling the program levels. The Captain’s Club rewards program provides the following to its members:

• Members: Members get exclusive access to special events in which they can enjoy cozy cocktail parties in addition to being able to meet officers at friendly functions and enjoy VIP experiences. Such highly specific events allow for more customized interactions during cruises.

• Onboard Savings: Onboard Savings presents itself as a tremendous advantage club membership provides to customers. Club members have savings available to them on specialty dining, as well as on shore excursions, plus spa treatment and boutique shopping experience. Multiple savings accumulate rapidly when travelers book cruises with longer itineraries.

• Priority Boarding: For those in the higher categories, one of the easily noticeable advantages is priority check-in and boarding. This guarantees less queueing up while boarding the ship, thus the start of the holiday is made more convenient and hassle-free.

• Special Privileges and Offers: As a member of the Captain’s Club, members are privileged to get preferential access to special offers at a discounted price and receive pre-book discounts and other offers ahead of the general public. The special privileges can be in the form of reduced ticket prices coupled with promotional upgrade and seasonal promotional packages.

• Personalized Experience: Celebrity Cruises’ tier advancement program is rewarded with customized gifts along with certificates for individualized services. Going through several loyalty tiers adds to the cruise experience by individualizing it for members.

• Privileges: Upper-level members from the Elite category have special advantages such as expedited boarding procedures and individualized concierge service along with exclusive club lounges, which take their cruise experience to the ultimate level.

• Cabin Upgrades: Those who repeat cruise cruises on Captain’s Club higher tiers might be provided with complimentary or discounted premium cabin upgrades, which provide them with extraordinary cruising comfort.

• Internet Accessibility: The greater internet connectivity during cruising prompts members to use this valuable service at reduced or lower prices.

• Gifts and Rewards: Celebrity Cruises gives patrons a special return gift who last cruised with the company. Members receive a list of welcome gifts from the club such as common brand products in addition to comfort luxury products such as bottles of wine, along with personalized convenience goods.